Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
3. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
4. Cookies — Small data files stored on your device to remember preferences and improve your experience.
5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.
6. Detection Content — The image file or public image URL you submit, plus the result metadata needed to provide the requested detection.
7. Session Replay Data — A visual reconstruction of selected production sessions that helps us understand navigation, interaction patterns, and product failures. Text inputs are masked, and submitted image content, image URL inputs, image previews, console logs, network request bodies and headers, performance/network timing, and canvas content are excluded from replay capture.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.
• Process a submitted image solely to return the requested detection result.
• Diagnose usability issues and improve the service using privacy-protected session replays.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• Submitted image content may be transmitted over an encrypted connection to contracted processing services solely to provide the requested detection. These services are bound by security, confidentiality, and data-protection obligations.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Data Retention

Submitted image files are not added to your detection history. For signed-in users, result metadata such as the score and verdict may remain in detection history until it is deleted under the available account controls or retention process. Privacy-protected session replays are retained for a limited period according to our analytics provider's configured retention. Security, billing, and usage logs are retained only as reasonably needed to operate the service, prevent abuse, and meet legal obligations.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, please contact us at the email address provided on our website.